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Intro - Tips to help yourself :)

Wondering how to use our new meter data conversion tool? No problem - we developed a user friendly meter data conversion tool with a rich variety of help channels and loads of help content. 

Here's a summary of all the things you need to know.

 

Main features of this tool

This tool can do much more than only converting your meter data into OS accepted format. You can find the 3 main features of this tool straight on the first page.

 

mceclip4.png

1. Upload your customers meter data

If you got your customers meter data on hand - you can upload it here.

 

2. Load a Consumption Profile from our library

If you can't access your customers meter data - No Problem! Just pick one of the Consumption Profiles from our library and edit to match your customers consumption patterns.

 

3. Create a New Consumption Profile

You can't access your customers meter data, no suitable consumption profile available either? Just create your own!

 

 

Support

1. Inline help content

All over the software you find little mceclip6.png icons. It's placed at spots where you may got a questions. Just press on it to get help. 

 

2. Detailed help articles

We are also providing a rich library of very detailed help content.

Just press on mceclip8.png. You find it on the top right corner of the header.

 

 

Paid Services

1. Personal guidance

If you require personal guidance - we are offering 1on1 online training on request as a paid service. Please contact opensolar@sunwiz.com.au for detailed information.

 

2. Help me uploading my meter data*

If you require personal assistance while uploading your meter data -

please use our mceclip9.png service. You find it on the top left corner of the header.

 

3. Help me creating my consumption profile*

If you require personal assistance while creating your own consumption profile -

please use our mceclip10.png service. You find it on the top left corner of the header.

 

*We are aiming to keep the costs of this tool as low as possible - to make it accessible to the whole solar community. Therefore we can't provide project case specific support for free. Thanks for your understanding.

 

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